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1. General

The following terms and conditions refer to all transactions on, we reserve the right to change these terms and conditions at any time.

These terms and conditions do not affect your statutory rights.

Purchasing an item from indicates your acceptance of these terms and conditions.

2. Pricing

We work hard to ensure our website is up-to-date and accurate, however, a price error may occur. If this is the case we will either contact you to ask if you wish to cancel your order, or ask if you wish to proceed with it at the correct price, or we will cancel your order and refund your money. are under no obligation to sell goods at the incorrect price.

We accept the following methods of payment: MasterCard, Visa, Visa Debit, PayPal or Bank Transfer.

3. Delivery

Items are delivered Monday to Friday, except on Bank Holidays.

You should inspect all purchased products upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem immediately (within 24 hours of receipt of goods).

4. Charges

All purchases will be subject to delivery charges. We endeavour to keep delivery costs as low as possible. The cost is dependent on the size and weight of the product, and whether or not the delivery address is to a remote area or offshore.

5. Remote Areas

Unfortunately our carrier charges us more for delivery to the Scottish Islands, Northern Ireland and Ireland. If your delivery address is in one of these locations please contact us by phone or email before making a purchase.

6. Ordering

All orders made by you through are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances.

If you order goods which are not available from stock, we will contact you by e-mail and you will have the option to wait until the goods are available from stock, or cancel your order in accordance with our cancellation and returns policy. In the event your order is cancelled, we will refund any payment already collected from you in respect of that order, in accordance with our cancellation and returns policy.

7. Returns

We hope you will be happy with your purchase, but if you are not, you have the right to cancel your purchase within 14 days from the day of delivery. The following conditions must be met:

You must write or email us with your intention
Goods must not have been used in any way
Any additional products that were included in the box, must also be returned, eg batteries, Remote Controls, Instructions etc.
Packaging must be undamaged and complete.
The goods must arrive back to us in the same condition they left us. You may wish to consider insuring the goods.
The cost of sending the goods back to us will be at your own expense.
If these conditions are not met, we reserve the right to refuse a refund.

This clause is not applicable to business to business sales for which we have a no returns, no cancellation, no refund policy.

8. Faulty Goods

Occasionally there is a manufacturing fault with a product. Please make sure you keep all your packaging until you have checked the product works properly. If there is a fault, please inform us and we will arrange for the item to be collected at our expense.

9. Complaints

If for any reason you are dissatisfied with your experience using, please write to us at

10. Data Protection does not engage in the practice of selling or trading personal data to other companies for any purpose.

You expressly accept and give your consent that your personal data obtained in connection with your use of this site may be transferred, if permitted by applicable legislation, across international borders to server locations supporting this site (including but not limited to transfers from those locations back to the country of your location) for operating and developing this site and services, including transfers to Stage Superstore’s subcontractors or agents, as mentioned below, who perform tasks related to this site, or for the purposes of storing the data in relevant databases, which may be located in any other country.

If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfil your order and/or request. Unless compelled by applicable law or administrative or judicial order, we will not provide this information to a third party without your permission, except as necessary to process your order, fulfil your requests, manage interactive customer programmes or, if you are a corporate user, enable administration of access and usage of this site by authorised personnel in your organisation.

11. Security has endeavoured to take commercially reasonable measures to prevent unauthorised access to and improper use of your personal data submitted to via your use of this site. Whilst there are always risks associated with providing personal data, whether in person, by phone or via the internet or other technologies, and no system of technology is completely safe or “tamper”/”hacker” proof, has endeavoured to take reasonable precautions which are appropriate to the nature of the information to prevent and minimise such risks in connection with your use of this site.

12. External Links

This site may contain links to other sites. Please note that is not responsible for the privacy practices or contents of any other sites. We recommend that you read the privacy policies of such sites.

13. Changes to this Policy may from time to time change this policy or change, modify or withdraw access to this site at any time with or without notice. However, if this policy is changed in a material, adverse way, will post a notice advising of such change at the beginning of this policy and on this site’s home page for 30 days. We recommend that you re-visit this policy from time to time to learn of any such changes to this policy.

14. Applicable Law

This contract is given by and interpreted in accordance with English Law and the Buyer submits to the jurisdiction of the High Court of Justice in England.

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